The quality policy is stated in the own mission of SURT,
when it defines that To favor the process of incorporation
of women to the labour market, specially, those who are in
a situation of social and labor
vulnerability, will act in the following way:
-
Supporting the improvement processes in the employability and development of professional abilities initiated by the
women.
- Developing and disclosing new methodologies that improve the insertion processes.
- Improving knowledge through the search for processes linked to the incorporation of women into the labor
market.
- Developing initiatives that favor social change, solidarity and social
responsibility.
The SURT vision also defines in a more specific
way which quality elements should be identified in the
organization.
SURT HAS TO BE THE ORGANIZATION THAT:
- Gives quality responses to the demands of the client
- Is effective in the support of women, so that
they can obtain their objective of insertion
- Is innovating in the methodologies and the tools
for the insertion of women
- Is an expert in gender policies and measures of
gender equality in the context of enterprises
- Is recognized for the quality of its work of innovation
and social research
- Knows how to optimize the resources available
and manages them in an effective way
- With Social Responsibility, focuses the
effective management of its resources towards the
profit of its social objectives
- Is an organization of highly competent professionals
with a culture based on cooperation, innovation and quality
The organization considers that their direct clients
are the users of their services (women), the fundingorganizations that contract them and those that support
it; the enterprises with which establishes collaboration, and the professionals to those
offers training.
The information brought about by the clients by
means of the valoration and satisfaction with the services
will be a very valuable instrument for the revision and
improvement of the processes.
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